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1. PAYMENT: If you make a provisional booking by telephone, fax or e-mail, your booking form and deposit must be received within four working days of this contact. The balance of your letting fee is due with your final payment thirty days before the start of your holiday.

The booking is firm and the contract takes effect from the despatch of written confirmation to you.

2. DAMAGE DEPOSIT: A deposit is required with your final payment. This deposit will be returned in full during the fortnight following your holiday, provided no loss or damage has occurred.

3. ELECTRICITY DEPOSIT: A deposit is required and the amount of deposit depends on the time of year and the duration of the holiday. The deposit is required with your final payment. Any balance will be refunded to you during the fortnight following your holiday. Any additional use will be deducted from the total deposits held.

4. LINEN: An additional charge, per person, is made for sets of bedlinen and towels .A set of linen for one person includes sheets, 2 pillowcases, 1 hand towel and 1 bath towel.

5. WOOD: Bags of logs may be purchased during your holiday.

6. PARTY BOOKINGS: Your booking is accepted on the understanding that the castle is taken for holiday purposes only and that the number of people in your party does not exceed 10 plus 1 baby. Only these party members are permitted in the castle, grounds or parkland. The castle is not available for letting to persons under 21 years of age, clubs or youth groups.

7. RESPONSIBILITY: The person in whose name the booking is made is responsible for the party. I, or my agents, reserve the right, at our absolute discretion, to refuse or cancel any booking or to terminate the holiday of any party, at anytime, without being under any obligation to assign a reason. In the event of exercising this right, I will undertake to refund any monies paid by the party for the booking or where the occupation has commenced, to refund such monies as I consider reasonable to attribute to the uncompleted portion of the holiday.

8. CANCELLATION: If you cancel your booking, I will do my best to relet. If I succeed, whatever you have paid will be returned to you. If I am unable to relet, I reserve the right to the full payment for the holiday booked. It is recommended that you take out insurance against this risk.

9. LIABILITY: No responsibility is accepted for any loss or damage to any belongings or injury sustained by you or any member of your party. It is recommended that holiday insurance is taken out.

10. DOGS: If you live in the British Isles and wish to bring a dog with you, this may be possible with my express permission. In which case, you are responsible for keeping your dog under proper control at all times. Under no circumstances are dogs allowed on the furniture and bedding.

11. INFORMATION: Information given in the pack and on the website is as accurate as possible. Plans and maps are not to scale. Minor modifications may be made without notifiying you.

12. ARRIVAL AND DEPARTURE: You may arrive at Anner Castle any time after 16.00 hours on your first day. If your holiday is for a week or longer you must leave by 10.00 hours on your last day; if your holiday is for a short break / weekend you must depart by 18.00 hours on your last day, leaving the castle clean and tidy. I reserve the right to charge for extra cleaning if the castle is left in an unacceptable condition.